Privacy Policy

Last Updated: 21/03/2025

1. Introduction

Bidbayt ("we," "us," "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data on our mobile application and website, bidbayt.com.

2. Information We Collect

We collect the following personal information during registration and verification:

To ensure user verification and prevent spam or fraudulent transactions, we request for your UAE government-issued ID.

During transactions, we collect payment details; however, we do not store this information on our servers. All payments are processed through a trusted third-party gateway. Currently, we use Network International, a payment provider that is part of Emirates NBD Bank.

We collect information on user behavior within the application, including:

3. User Registration & Account Security

• Bidbayt requires users to create an account to access property listings and participate in bidding. This is necessary to ensure a secure and transparent auction process.
• User verification helps prevent fraud, fake bids, and unauthorized access to high-profile listings.
• Personal information, including phone number and email, is securely stored and used only for authentication, bid tracking, and communication purposes.

4. Property Listing Confidentiality

• All properties listed on Bidbayt are exclusive, and access is restricted to registered users only.
• Property owners have the right to keep their listing details private from unverified users to protect their interests.
• Unauthorized access to property details is strictly prohibited.

5. Data Protection & Compliance

• We do not share user data with third parties without consent, except where required by law.
• Bidbayt complies with UAE data protection regulations to ensure user and property owner privacy.

6. How We Use Your Information

• To enable and facilitate property auctions and secure transactions.
• To communicate important updates, including new features, promotions, and security alerts.
• To improve our services by analyzing usage data and user feedback.

7. Sharing Your Information

We do not sell your personal data to third parties. However, we may share information with:

• Service Providers: We work with trusted third parties for payment processing, hosting, and customer support.
• Legal Authorities: We may disclose data when required by law or to protect our legal rights and those of other users.

8. Data Security

Bidbayt takes reasonable measures to protect your data, including encryption and secure data storage. However, no system is entirely secure, and we cannot guarantee the absolute security of your data.

9. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

10. Your Rights

You may request access, correction, or deletion of your data by contacting us at [email protected]. Please note that certain data may be retained for legal or regulatory purposes.

11. Cookies and Tracking Technologies

Bidbayt uses cookies and similar technologies to enhance user experience and analyze app and website usage. You may control cookie settings in your browser, but disabling them may impact certain features.

12. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect information from children and will delete any such data if discovered.

13. Changes to Privacy Policy

Bidbayt reserves the right to update this Privacy Policy as needed. We will notify you of any significant changes through our app or website.

14. Contact Us

If you have any questions regarding this Privacy Policy, please reach out to us at [email protected].

15. Data Deletions

Users have the right to delete their account along with all personal information. They can do this through the app or by submitting a data deletion request via our website Delete Me, without the need to reinstall or log in to the application. .